Owner of the web store KADIVEESAAR.SHOP is Zebra Studio OÜ (registry code 12522368), address Väljaotsa talu, Tammistu, Tartu County, Tartumaa, ESTONIA 60531. Telephone no. +3725109594, e-mail kadi_veesaar@hotmail.com.

Goods sold in the web store KADIVEESAAR.SHOP: Jewellery

Conclusion of agreement, price and terms of payment

Web store KADIVEESAAR.SHOP requires no customer account or user ID.

For purchasing you shall send your request by adding suitable goods into the cart and pressing the key „Check out“ at the cart page. Then enter the data about purchaser and delivery. After this you shall confirm the ordering conditions and pay for the goods through the Payment Centre or with prepayment invoice.

Purchase sum shall be paid in full extent after the receipt of order confirmation and invoice. Agreement will take force from the receipt of the due sum specified on the order confirmation to the settlement account of Zebra Studio OÜ.

In the web store KADIVEESAAR.SHOP it is possible to pay with prepayment invoice or through the Payment Centre.

Prices of goods sold in the web store KADIVEESAAR.SHOP are indicated beside relevant products. Delivery fee will be added to the price.

Information of the goods is provided immediately beside the goods in the web store.

Receipt of an order will be confirmed electronically in relevant e-mail with annexed conditions of agreement.

Goods are generally delivered in 3-5 days, but in exceptional cases KADIVEESAAR.SHOP is entitled to deliver the goods in up to 30 calendar days.

If ordered goods cannot be delivered due to running out of stock, KADIVEESAAR.SHOP will inform you of the fact and return the paid sum (incl delivery costs) immediately, but not later than in 14 days from the receipt of notice.

Right of withdrawal

You are entitled to withdraw from the agreement concluded in the web store KADIVEESAAR.SHOP in 14 days. In 14 days from the receipt of goods you can revise the goods and decide, if it is suitable for you.

Withdrawal from the agreement is possible with return of the goods with relevant application or via e-mail and phone.

Please remember that you shall pay any costs related to withdrawal (e.g. postal charges).
If you submit withdrawal application via e-mail, KADIVEESAAR.SHOP will send you an e-mail confirming receipt of the application.

In order to use the right of withdrawal, you shall open the product package carefully without damaging it.

If you want to return the goods in 14 days, you may try and study goods only in the same way as allowed in a regular store. Your liability will arise, if you have used an item in any other way than necessary for becoming convinced in the nature, properties and functioning of the item.

KADIVEESAAR.SHOP will return money in 14 days from the receipt of the returned goods by KADIVEESAAR.SHOP.

Defective product

You are entitled to submit a claim to KADIVEESAAR.SHOP, if the goods purchased from the web store have a shortage or defect that existed already at the moment of transfer of the product.
KADIVEESAAR.SHOP will remain liable for nonconformity of a product to the agreement conditions for two years from the delivery of the product to the purchaser.

You shall inform KADIVEESAAR.SHOP of any detected defect not later than in two months.
KADIVEESAAR.SHOP will answer your claim submitted in writing or in the form enabling written reproduction in 15 days via e-mail.

If an item purchased from the web store is defective, KADIVEESAAR.SHOP will repair or replace the item. If the item cannot be repaired or replaced, KADIVEESAAR.SHOP will return the purchase sum and postal charge and apologize.


Solution of disputes between purchaser and KADIVEESAAR.SHOP

If you are not satisfied with the behaviour of KADIVEESAAR.SHOP, we inform you that you can contact the Consumer Disputes Committee of the Consumer Protection Board, if the value of a product purchased from the web store KADIVEESAAR.SHOP is at least 20 euros. Revision of a dispute in the committee is free of charge.


Direct marketing

KADIVEESAAR.SHOP will send advertisements and notices of the web store KADIVEESAAR.SHOP to your e-mail address only, if you have submitted relevant request. For this, enter your e-mail address at the web page and press “Subscribe now”.

You can stop the flow of offers and newsletters to your e-mail at any time by sending relevant e-mail to KADIVEESAAR.SHOP.


Personal data

KADIVEESAAR.SHOP does not collect or process your personal data. To deliver orders, we submit your address and phone number to courier service companies specified on our web page.